Please note that these Terms and Conditions apply to our online store only, terms and conditions may vary in store.
The information you provide to us during the registration process or when shopping on "website name" is collected and stored for the exclusive use of Olam and Mousseline stores, it will never be shared, sold or distributed. We may contact you with promotional offers or newsletters only if you have chosen this option. We respect your privacy which is important to us - if you have any questions or concerns, please contact firstname.lastname@example.org.
Shipping: Shipping is free for orders over $250 excluding taxes. Orders placed online will be processed Monday through Friday, excluding Saturdays, Sundays and holidays. We ship to Canada only. Shipping fees and delays may vary according to the different provinces of Canada, and shipping fees may also change if the package is larger.
Once the order is processed and shipped, the customer will receive an order confirmation email.
Returns: The customer has 10 days from the date of receipt to return the order (items must have their tags attached, items must not be worn or washed). The customer will be able to choose between an exchange, credit note or refund.
For exchanges and credit notes, the customer can do so directly at Olam and Mousseline stores.
ALL SOLD OUT items are FINAL SALE. Return shipping costs are the responsibility of the customer.
For any item damaged upon receipt, the customer must send us a picture of the item and the invoice via the following email: email@example.com.
Once the item is received in store, the refund will be made according to the original method of payment.